Service Request Form

Our goal at CrewPlex is to provide fast, efficient, and high-quality service. If you have not yet spoken with a CrewPlex Representative, one will contact you shortly after this form is received. If you have already spoken with a representative, please print the completed form (once it is emailed to you) and include it in the box with your equipment return.

​IMPORTANT! Battery Shipping Disclaimer: When shipping equipment to CrewPlex that includes batteries, it is the shipper’s responsibility to ensure that batteries are properly packaged, labeled, and shipped according to local and international guidelines. Refer to Crewplex's Lithium-Polymer Battery Shipping Guidelines document on our website for more information.

Note: FedEx or UPS are preferred carriers.

*The Original Manufacturer’s Warranty period varies by equipment. Refer to your product documentation for specific details of your warranty period. Note: Unless otherwise stated, all repairs are warranted for 90 days. Repairs will be done based on the problem/complaint described above. Any additional problems found with equipment once returned are not considered part of the 90-day repair warranty and will not be covered.